Artificial intelligence (AI) is a wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that typically require human intelligence.
The
integration of artificial intelligence (AI) into human resources (HR)
procedures will improve firms since these applications can evaluate,
anticipate, and diagnose to assist HR professionals in making better decisions.
Applications in AI in HR
Pros and Cons of AI for HR
Departments
1. Employee
Hiring
Pros - Artificial
Intelligence can seamlessly sort out, screen, and delegate qualified candidates
to appropriate roles within the organization.
Cons - may not be able to
weigh and implement important variables such as company culture and similar
company values during decision making.
2. Employee-Engagement
Pros: the process of employee engagement can be
automated through Artificial Intelligence. The system can perform intelligent
surveys and gather feedback in real-time. AI can also perform Personalized
Internal Communication directly with employees as a replacement for of the
traditional issuing of survey sheets.
Cons: there may still be a need for human
interaction as the system may not completely exhaust all the challenges faced
by each individual.
3. Learning and Staff Development
Pros – through eLearning, Artificial Intelligence
can be used to educate staff rapidly and effectively. The system can also
monitor and evaluate each employee's performance to ensure that no employee is
declining in the learning process so that the team completes each phase
together and on time.
Cons – this process may further dwindle human
connection, which is vital for staff, especially if they're working as a team.
4. Automated FAQs
Pros: Artificial Intelligence can be automated to
attend to frequently asked questions, thereby saving a lot of time. Chatbots
and virtual assistants are the most popular solutions for cases of this nature.
They help leverage time and can be depended upon to answer all the time
accurately.
Cons: it has become well known that chatbots can
easily get hacked. This ultimately compromises the security of any sensitive
information given by an employee, and can also become an avenue for unforeseen
cyber-attacks.
5. Human Capital Management
Pros – Artificial Intelligence through Automated
Employee Surveys can assist Human Resource departments in ascertaining how well
each staff is doing based on their performance in an individual set of tasks
that define their roles in the company. This can be achieved through automated
performance analysis. This will help to direct employee's career paths and
optimize the working force in the company.
Cons – the system can get hacked and risk losing
sensitive data.
Conclusion
There are several practical applications of
Artificial Intelligence with respect to Human Resource Management.The
automation, operational analysis, and predictive analysis provided by AI
techniques can definitely help to increase productivity and performance of HR
function, and contribute to enhancing its role as a strategic partner in an
organization in this digital world.
References
TJinsite. (n.d.). AI @ workplace: Reshaping the
future of HR industry. [online] Available at:
https://content.timesjobs.com/ai-workplace-reshaping-the-future-of-hr-industry/articleshow/64379964.cms.
O’Connor, S. (2020). Artificial Intelligence in
Human Resources Management: What HR Professionals Should Know. [online]
Northeastern University Graduate Programs. Available at:
https://www.northeastern.edu/graduate/blog/artificial-intelligence-in-human-resource-management/.
Well presented described
ReplyDeleteThank you
DeleteGood article, what do you think about disadvantages about AI?
ReplyDeleteThank you for your interest on AI in HR. Here I discussed only about the AI applications in HR and its Pros and Cons only. Apart from that it also has some disadvantages that we can’t ignore Like,
Delete1. High cost of implementation
2. Cannot replace the human intelligence - unable to bond with human beings which is a critical attribute needed to manage a team of humans.
3. Doesn’t improve with the experience - whenever there is some change in the input, the AIs need to be re-assessed, re-trained and re-build.
4. Lak of Creativity - creativity is limited to the creative ability of the person who programs and commands
5. Risk of unemployment - likely to take over the majority of the repetitive tasks, which are largely binary in nature and involve minimum subjectivity
Good article, what do you think about disadvantages of AI ?
ReplyDeleteYou have listed the references, but not cited in the main text.
ReplyDeleteNoted with Thanks..
Delete👍
ReplyDeleteWell pressented
ReplyDeleteIt's a fine topic to be discuss the how applies the sophisticated technology to HRM. Seems you have not included citation. Good luck.
ReplyDeleteNoted with Thanks..
DeleteInteresting article keep it up ..
ReplyDeleteThank you..
DeleteAutomation and Artificial intelligence are bound together , In todays world with busy work schedules and analysing data is most important, HR related AI topics are becoming increasingly used worldwide though it has it limitations, good read
ReplyDeleteThank you..
DeleteGood blog on Artificial intelligence in HR. I think Machines performs better than human being but can't replace humans in Human resources management. And AI doesn't improve with experience and lacks creativity.
ReplyDeleteTotally agree with you, other than that it will cause significant change and disruption, including the elimination of some jobs.
DeleteGood work by choosing a time being topic. I think most of organizations are should move with these concept. but there are many challenges yet to facing with applying AI into HRM.
ReplyDeleteTrue, because human resource managers are listed as one of the jobs least likely to be replaced by automation in the future per MSN. Jobs that involve managing others are also less likely to be automated in the future.
DeleteArtificial intelligence is a new innovation in this digital world. Thanks for sharing..
ReplyDeleteTrue, Artificial intelligence is impacting the future of virtually every industry and every human being. Artificial intelligence has acted as the main driver of emerging technologies like big data, robotics and IoT, and it will continue to act as a technological innovator for the foreseeable future.
DeleteIt is good tropics to open discussions and if you can list down more disadvantages of Artificial intelligence we will have more rooms to think and add comments.
ReplyDeleteThank you for your interest on AI in HR. Here I discussed only about the AI applications in HR and its Pros and Cons only. Apart from that it also has some disadvantages that we can’t ignore Like,
Delete1. High cost of implementation
2. Cannot replace the human intelligence - unable to bond with human beings which is a critical attribute needed to manage a team of humans.
3. Doesn’t improve with the experience - whenever there is some change in the input, the AIs need to be re-assessed, re-trained and re-build.
4. Lak of Creativity - creativity is limited to the creative ability of the person who programs and commands
5. Risk of unemployment - likely to take over the majority of the repetitive tasks, which are largely binary in nature and involve minimum subjectivity
According to northeastern,(2020)3 Top Applications of AI in HR
ReplyDelete1. Recruitment and Onboarding
2. Internal Mobility and Employee Retention
3. Automation of Administrative Tasks
Both advantages and disadvantages too in this. timely valuable article
Thank you for sharing more on AI
DeleteIn the future, AI will transform professions in a variety of industries. Furthermore, as change occurs everywhere and at a faster rate, the necessity for organizations to follow up is critical if they are not to be thwarted by competition. In particular, there are numerous techniques to improving the efficacy of HR, HR business partners, and HR administrative responsibilities in people management. Many jobs will be automated, augmented, and amplified, and processes will be more automated, augmented, and amplified. It will be fascinating to see how HR jobs evolve. While AI will undoubtedly replace some occupations, it will also create new ones.
ReplyDeleteTotally agreed, Accenture research on the impact of AI in 12 developed economies reveals that AI could double annual economic growth rates in 2035 by changing the nature of work and creating a new relationship between man and machine.
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